Frequently Asked Questions
Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.
We have always cleaned and disinfected frequently touched areas, doors, walls, door handles, light switches etc. We use an EPA registered disinfectant and on top of this we also use a fogger or electrostatic sprayer that adds another layer of protection. We recommend making sure that you increase the frequency of cleaning during this time for maximum protection.
As a locally established business, our base and reputation is in Portland and we are here to stay. All of our cleaning technicians are thoroughly checked employees, bonded and insured. Plus 100% satisfaction guarantee.
Nope! Many of our cleanings are done at night when everyone is out of their office. Our staff will follow a standard protocol to make sure everything is completed and secure.
Absolutely not! We keep customers long-term with our consistent and outstanding performance at EVERY cleaning.
Yes, in case of any risk or accident we are fully insured.
To optimize the cleaning schedule time and the organization of an individual’s desk we do recommend that employees clear off their desks at the end of the day before cleaning. This way we can wipe and sanitize each desk thoroughly.
Yes. All of our cleaning technicians go through a thorough background check. We only pick the best!
No, you sure don’t. We bring all our own supplies and equipment. All you need to do is enjoy a clean space.
Yes. We do offer green cleaning services. Ask our team for more information and their recommendation if you want to go green.
Our team is highly responsive and we always work with our clients to make changes in a dynamic world. Please reach out to our team to reschedule and give us 12 hours notice if possible.
Yes, each cleaning technician gets training specifically from a team leader and is checked on to make sure that they are following the best protocols. Each technician uses a checklist to make sure all tasks are completed and completed in the right order. The quality of our cleaning is at the core of our culture.
Although we would love to, estimates over the phone are often not very accurate which is why we recommend a quick visit to the facility to learn more about the tasks that need to be completed and to gauge the building itself from a workflow perspective. We do not believe in wasting peoples time. Our visits are fast and efficient and our quotes are always affordable.
Always. 100% satisfaction guarantee. If you are unhappy with something, we go out and fix it within 24 hours. We are a solution oriented locally owned company.